Nimble Storage Foundation Care - 1 Year Extended Service - Service

Our data storage support services are available for each HPE Nimble Storage product providing hardware and software support that allows you to get the most out of your investment.

SERVICE OVERVIEW

HPE Nimble Storage provides support that helps Customers meet today's IT demands and evolve for tomorrow. We have streamlined our HPE Nimble Storage support portfolio to offer four service levels that are easier to understand, easier to align to business needs, and easier to buy.

Connect easily and securely-Allow visibility into IT assets and support status from anywhere so a Customer can reach a knowledgeable resource when help is needed and have online visibility into useful information and the reassurance that we can send an alert so that issues can be addressed quickly.

Get the help you need, when you need it-Get more than break fix services. HPE Nimble Storage support services are bolstered by a personalized, one-stop support center and HPE InfoSight automation capabilities. These tools are designed to help reduce downtime and provide the help Customers need.

Reduce complexity-Simplify day-to-day system support with 24x7 system monitoring designed to provide fast, accurate diagnostics, automatic case creation, and parts dispatch.

Increase IT reliability and consistency-Enhance efficiency with straightforward, easy-to-use support that helps to enrich the overall IT experience and resolve problems faster. Customers can also gain reliability and consistency across their IT environment, whether their company is an enterprise or a small- to medium-sized business. Customers can keep systems up to date with technical resources, patches, and software updates, available with HPE support. These features are designed to help resolve problems no matter where they occur.