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HP Care Pack - 1 Year - Warranty

HP Care Pack - 1 Year - Warranty - 9 x 5 Next Available Agent - Technical
SKU: 1000001544
Manufacturer part number: U27BGE
Manufacturer: Hewlett Packard
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Overview

HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Benefits

Expedited problem resolution through trained technical HP resources:

Potentially reduces the cost of purchasing individual software updates through subscription savings:

Improved system performance and reduced downtime due to software defects:

Notification for your system managers when new software updates are made available:

Features

Access to technical resources
Problem analysis and resolution
Escalation management
Software product and documentation updates
License to use and copy software product updates
Installation advisory support
Software features and operational support
Remote access
Problem isolation

Product Information

Transource eSKU 1000001544
Manufacturer HP INC.
Manufacturer Part Number U27BGE
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack
Product Type Warranty

Technical Specifications

Service Information

Service Main Type Technical
Service Description 9x5xNext Available Agent
Provided Support Phone Support
Provided Support Remote Software Assistance
Service Response Time Next Available Agent - Remote software assistance
Service Duration 1 Year

Overview

HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Benefits

Expedited problem resolution through trained technical HP resources:

Potentially reduces the cost of purchasing individual software updates through subscription savings:

Improved system performance and reduced downtime due to software defects:

Notification for your system managers when new software updates are made available:

Features

Access to technical resources
Problem analysis and resolution
Escalation management
Software product and documentation updates
License to use and copy software product updates
Installation advisory support
Software features and operational support
Remote access
Problem isolation

Product Information

Transource eSKU 1000001544
Manufacturer HP INC.
Manufacturer Part Number U27BGE
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack
Product Type Warranty

Technical Specifications

Service Information

Service Main Type Technical
Service Description 9x5xNext Available Agent
Provided Support Phone Support
Provided Support Remote Software Assistance
Service Response Time Next Available Agent - Remote software assistance
Service Duration 1 Year