When you operate around the clock, 7 days a week, you can't wait for your device to be repaired next week " or even the next day. You need quick access to remote technical assistance " and if required, 4-Hour Onsite Service [1]. This service is available 24 hours per day, 7 days a week, including HP holidays. And when dealing with defective storage media, you maintain control of your sensitive data.
Product Information |
|
| Transource eSKU |
1000005129 |
| Manufacturer |
HP INC. |
| Manufacturer Part Number |
UC5U7E |
| Manufacturer Website Address |
http://www.hp.com |
| Brand Name |
HP |
| Service Name |
Care Pack Hardware Support with Defective Media Retention |
| Product Type |
Warranty |
Technical Specifications |
|
Service Information |
| Service Main Type |
Maintenance |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Provided Support |
Parts Replacement |
| Provided Support |
Hardware Support |
| Provided Support |
Phone Support |
| Provided Support |
Defective Media Retention |
| Provided Support |
Remote Diagnosis |
| Provided Support |
Repair |
| Provided Support |
Escalation Management |
| Service Response Time |
4 Hour - Parts and Labor |
| Service Location |
On-site |
| Service Duration |
5 Year |