Overview
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.
Benefits
Remote problem diagnosis and technical telephone support:
Next-business-day hardware exchange:
Standard coverage window:
Access to electronic support information and services:
Product Information |
|
| Transource eSKU |
1000011315 |
| Manufacturer |
HP INC. |
| Manufacturer Part Number |
U9JW4E |
| Manufacturer Website Address |
http://www.hp.com |
| Brand Name |
HP |
| Service Name |
Care Pack Next Business Day + Defective Media Retention |
| Product Type |
Warranty |
Technical Specifications |
|
Service Information |
| Service Main Type |
Maintenance |
| Service Sub Type |
Electronic and Physical |
| Service Characteristic |
Labor |
| Provided Support |
Phone Support |
| Provided Support |
Defective Media Retention |
| Provided Support |
Repair |
| Service Response Time |
Next Business Day - Onsite Repair |
| Service Location |
On-site |
| Service Duration |
3 Year |