Overview
Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Next Business Day Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient next-business-day onsite response time in many countries around the world. When dealing with defective storage media, you maintain control of your sensitive data.
Benefits
Support around the world: In most places work takes you, chances are we'll be there too, with onsite support available in more than 80 countries across the globe.
Onsite support, where you are: When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there the next business day to get you up and running and back to business.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Stay in control of your data: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Features
Global service where you travel
Remote problem diagnosis and support
We'll provide the parts
Standard hours where you are
In-person and Onsite
Defective Media Retention
Product Information |
|
| Transource eSKU |
1000010088 |
| Manufacturer |
HP INC. |
| Manufacturer Part Number |
U02CGE |
| Manufacturer Website Address |
http://www.hp.com |
| Brand Name |
HP |
| Service Name |
Care Pack Hardware Support for Travelers with Defective Media Retention - Extended Warranty |
| Product Type |
Warranty |
Technical Specifications |
|
Service Information |
| Service Main Type |
Maintenance |
| Service Characteristic |
Parts & Labor |
| Service Description |
9x5xNext Business Day |
| Provided Support |
Repair |
| Provided Support |
Parts Replacement |
| Provided Support |
Phone Support |
| Provided Support |
Defective Media Retention |
| Provided Support |
Remote Diagnosis |
| Provided Support |
Travel Expense Coverage |
| Service Response Time |
Next Business Day - Parts & Labor |
| Service Location |
On-site |
| Service Duration |
3 Year |