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Dell ProSupport Plus - 5 Year Upgrade - Service

Dell ProSupport Plus - 5 Year Upgrade - Service - 24 x 7 Next Business Day - On-site - Exchange - Labor
SKU: 1000311227
Manufacturer part number: 812-9863
Manufacturer: Dell
Old price: $653.00
$501.45
Picture of Dell ProSupport Plus - 5 Year Upgrade - Service

ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Product Information

Transource eSKU 1000311227
Manufacturer Dell Technologies
Manufacturer Part Number 812-9863
Manufacturer Website Address http://www.delltechnologies.com
Brand Name Dell
Service Name ProSupport Plus - Upgrade
Product Type Service

Technical Specifications

Service Information

Service Main Type Exchange
Service Characteristic Labor
Service Description 24x7xNext Business Day
Provided Support Drive Retention
Provided Support Phone Support
Provided Support Remote Diagnosis
Provided Support Repair
Provided Support Replacement
Service Response Time Next Business Day - Replacement
Service Location On-site
Service Duration 5 Year
Upgrade from 3 Years Mail-in Service

ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Product Information

Transource eSKU 1000311227
Manufacturer Dell Technologies
Manufacturer Part Number 812-9863
Manufacturer Website Address http://www.delltechnologies.com
Brand Name Dell
Service Name ProSupport Plus - Upgrade
Product Type Service

Technical Specifications

Service Information

Service Main Type Exchange
Service Characteristic Labor
Service Description 24x7xNext Business Day
Provided Support Drive Retention
Provided Support Phone Support
Provided Support Remote Diagnosis
Provided Support Repair
Provided Support Replacement
Service Response Time Next Business Day - Replacement
Service Location On-site
Service Duration 5 Year
Upgrade from 3 Years Mail-in Service