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Dell ProSupport Plus - 5 Year - Service

Dell ProSupport Plus - 5 Year - Service - 24 x 7 - On-site - Maintenance - Parts and Labor - Electronic, Physical
SKU: 1000262062
Manufacturer part number: 809-1360
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Manufacturer: Dell
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Picture of Dell ProSupport Plus - 5 Year - Service

Dell ProSupport delivers proactive IT support that is fast and easy.

  • Access to a Dedicated Dell Technical Account Manager (TAM)
  • Escalation management to provide a single point of contact
  • Monthly reports delivered throughout the term of the support contract
  • 24x7x365 direct access to in-region ProSupport engineers
  • Next business day on-site support
  • Single source for both hardware and software issues
  • Collaborative support for 3rd party software
  • SupportAssist technology for:
    Automated proactive issue detection and alerts
    Automated case creation

    Product Information

    Transource eSKU1033887136
    ManufacturerDell Technologies
    Manufacturer Part Number809-1360
    Manufacturer Website Addresshttp://www.delltechnologies.com
    Brand NameDell
    Service NameProSupport Plus
    Product TypeService

    Specifications

    Service Information
    Service Main TypeMaintenance
    Service Sub TypeElectronic
    Service Sub TypePhysical
    Service CharacteristicParts and Labor
    Service Description24x7
    Provided SupportTroubleshooting
    Provided SupportRepair
    Provided SupportParts Replacement
    Provided SupportReplacement
    Provided SupportPhone Support
    Provided SupportWeb Support
    Service Response Time(Next Business Day)
    Service LocationOn-site
    Service Duration5 Year

    • Dell ProSupport delivers proactive IT support that is fast and easy.

  • Access to a Dedicated Dell Technical Account Manager (TAM)
  • Escalation management to provide a single point of contact
  • Monthly reports delivered throughout the term of the support contract
  • 24x7x365 direct access to in-region ProSupport engineers
  • Next business day on-site support
  • Single source for both hardware and software issues
  • Collaborative support for 3rd party software
  • SupportAssist technology for:
    Automated proactive issue detection and alerts
    Automated case creation

    Product Information

    Transource eSKU1033887136
    ManufacturerDell Technologies
    Manufacturer Part Number809-1360
    Manufacturer Website Addresshttp://www.delltechnologies.com
    Brand NameDell
    Service NameProSupport Plus
    Product TypeService

    Specifications

    Service Information
    Service Main TypeMaintenance
    Service Sub TypeElectronic
    Service Sub TypePhysical
    Service CharacteristicParts and Labor
    Service Description24x7
    Provided SupportTroubleshooting
    Provided SupportRepair
    Provided SupportParts Replacement
    Provided SupportReplacement
    Provided SupportPhone Support
    Provided SupportWeb Support
    Service Response Time(Next Business Day)
    Service LocationOn-site
    Service Duration5 Year
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