ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what's important. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Product Information |
|
Transource eSKU |
1000311226 |
Manufacturer |
Dell Technologies |
Manufacturer Part Number |
812-9902 |
Manufacturer Website Address |
http://www.delltechnologies.com |
Brand Name |
Dell |
Service Name |
ProSupport Plus - Upgrade |
Product Type |
Service |
Technical Specifications |
|
Service Information |
Service Main Type |
Exchange |
Service Characteristic |
Labor |
Service Description |
24x7xNext Business Day |
Provided Support |
Replacement |
Provided Support |
Repair |
Provided Support |
Phone Support |
Provided Support |
Remote Diagnosis |
Provided Support |
Drive Retention |
Service Response Time |
Next Business Day - Replacement |
Service Location |
On-site |
Service Duration |
4 Year |
Upgrade from |
1 Year ProSupport |