Protect your hardware investments with ProSupport for PCs and tablets
Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware. Your end users need access to expert support to keep up with business momentum and stay productive.
Get proactive support for your business.
Only ProSupport with SupportAssist technology provides proactive responses to critical issues. With in-region engineers, 24x7 support and proactive alerts, ProSupport helps you stay focused on business innovation with:
- Proactive automated detection and alerts on critical issues with Dell SupportAssist technology
- 24x7 direct access to highly trained engineers
- Same or next business day onsite repair after remote diagnosis
- Incident-based third-party software assistance
Product Information |
|
Transource eSKU |
1000326732 |
Manufacturer |
Dell Technologies |
Manufacturer Part Number |
818-6798 |
Manufacturer Website Address |
http://www.delltechnologies.com |
Brand Name |
Dell |
Service Name |
ProSupport - Extended Warranty (Upgrade) |
Product Type |
Warranty |
Technical Specifications |
|
Service Information |
Service Main Type |
Maintenance |
Service Sub Type |
Electronic and Physical |
Service Characteristic |
Parts & Labor |
Service Description |
10x5xNext Business Day |
Provided Support |
Parts Replacement |
Provided Support |
Repair |
Provided Support |
Phone Support |
Provided Support |
Web Support |
Provided Support |
Web Knowledge Base Access |
Provided Support |
Remote Diagnosis |
Provided Support |
Email Support |
Provided Support |
Software Support |
Service Response Time |
Next Business Day - Parts and Labor |
Service Location |
On-site |
Service Duration |
2 Year |
Product Supported |
Dell PCs |
Upgrade from |
3Y ProSupport |
Covered Period |
4th & 5th Year |