Available for one and three year terms, Allied Telesis Net.Cover® support programs provide flexible and comprehensive coverage, for customers wishing to enhance and extend the features offered by standard warranty alone, to further safeguard their network and simplify their maintenance budget with a single fee.
Benefits of the Net.Cover Advanced support program include prioritized technical support, extended telephone support hours, advanced hardware replacement and direct account support, including fault analysis, quality reporting and business reviews.
Product Information |
|
Transource eSKU |
1000319446 |
Manufacturer |
ALLIED TELESIS INC. |
Manufacturer Part Number |
AT-QSFP-4SFP10G-5CU-NCA5 |
Manufacturer Website Address |
http://www.alliedtelesis.com |
Brand Name |
Allied Telesis |
Service Name |
Net.Cover Advanced Support |
Product Type |
Warranty |
Technical Specifications |
|
Service Information |
Service Main Type |
Maintenance |
Service Characteristic |
Parts & Labor |
Service Description |
24x5xNext Business Day |
Provided Support |
Phone Support |
Provided Support |
Online Services |
Provided Support |
Troubleshooting |
Provided Support |
Parts Replacement |
Provided Support |
Repair |
Provided Support |
Firmware Upgrade |
Provided Support |
Software Update |
Provided Support |
Firmware Updates |
Provided Support |
Web Knowledge Base Access |
Provided Support |
Configuration Assessment |
Provided Support |
Web Support |
Service Response Time |
Next Business Day - Parts & Labor |
Service Location |
Service Depot |
Service Duration |
5 Year |